Below are our top 5 most frequently asked questions about the R&R Job App. Perhaps your question and answer is among them.
The R&R Job App can be used from iOS 14 and later versions and from Android 8 and later versions.
Make sure your phone (OS) and your apps are always up to date.
We recommend setting Google Chrome as the default browser on your phone. Click here for an explanation on how to do that. If you already have Google Chrome set as your default browser, make sure you have the latest version on your phone.
In the R&R Job App login screen, click on 'forgot your password'. Enter your username here to receive a new password by e-mail. Your username is the e-mail address you used to log in the first time.
Your username is the e-mail address on which you received the invitation e-mail. This is the e-mail address that is or was known in R&R. Do you have a different email address? Then your username is still the e-mail address you used to log in the first time.
If you don't remember what e-mail address that is, you can ask your manager to send you an invitation again.
The email may have ended up in your spam or junk folder. For Gmail accounts, the spam folder is often a "hidden" folder. In Gmail, use the search function and enter "label:spam jobapp." The email should then appear in the results.
Have you recently created a new email address? The "forgot password" email is sent to the email address where you received the invitation for the R&R job app. This may be a different email address than your current one.
